ILUREIA - PREORDER TERMS
How the first drop works
The first ILUREIA drop is a limited release that runs in two stages:
- Stage 1, while supplies last: we hold a limited amount of premade stock. While it lasts, your set is already made and ships fastest.
- Stage 2, preorder: once the premade stock sells out, new orders are preorders. Your set is made for you after the drop window closes.
The timeline
- The drop opens on July 17.
- The ILUREIA site stays open about one to two weeks, then closes.
- After the site closes, preorders go into production.
- Orders are expected to ship approximately one month after the site closes, estimated late August 2026.
- These dates are our honest best estimate, not a guarantee. If they move, you will know before you have to ask.
What you agree to when you preorder
- A preorder is a commitment to buy a set that is made for you. Payment is taken when you place the order.
- You understand your set ships after production, not right away, and you agree to the estimated timeline above.
- Preorders follow the same Return and Refund Policy as the rest of the drop: defect only, with no returns for change of mind or wrong size.
We communicate through the whole process
This is the part we care about most.
- You hear from us at every stage: order confirmed, in production, quality checked, packed, and shipped.
- Updates come by email and on Instagram (@ilureia).
- If anything delays your order, we tell you right away by email and in an Instagram story. No silence, ever.
Your acknowledgment when you preorder (please read before you buy)
By placing a preorder, you confirm that you understand and agree:
- This is a PREORDER, not an in-stock item. It is made for you and ships after the drop window closes, on the timeline above, not immediately.
- Your card is charged when you order, to reserve and produce your set.
- You accept the estimated ship window above, and you agree to allow that full window to pass before treating your order as late.
- You will hear from us at every stage. If you ever have a concern, you agree to contact us first at customersupport@ilureia.com and give us a fair chance to fix it before filing any payment dispute or chargeback.
- Filing a chargeback for an order that is within the disclosed timeline and is being fulfilled in good faith is a breach of these terms. We keep records of your order, your agreement to these terms, our updates to you, and your shipment tracking, and we will provide them to your bank or payment provider to contest an improper dispute.
- Returns and refunds follow our Return and Refund Policy (defect only).
Questions
Email customersupport@ilureia.com.